Actually, it depends on the type of chat plugin that you use. Your customer can send a picture or a file to your bot which is published on Facebook or on the website with Facebook Messenger Chat Plugin, however, he can't do that to a bot published with BotStar Chat Plugin.
When a customer is in the livechat, is it right that he can't sent a picture? Print
Created by: Nu Nguyen
Modified on: Fri, 22 Nov, 2019 at 4:54 PM
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